Stephanie Schoelzel Technical Writer / Web Based Communications
User Manuals / Courseware / Content Developer / Hypertext

HTML Writers Guild
The Digirati Guild, Los Angeles SIGRAPH
USAA 829 - IATSE 705 - USITT


(323) 807-6471
(310) 410-9006
7911 Vicksburg Ave.
Los Angeles, CA 90045

Technical Documentation Writer
User Manuals - Help Files - Online Support Docs
Specialist in Applications Training

DOS, Windows3.1, 95,98,NT, 2000, Me, XP
Macintosh through OS X, UNIX

Lisp - code and documentation
C - documentation
C++ - documentation
Java - code - scripts
Pal - documentation
COBOL - documentation
Macromedia Lingo - code
AppleScript - code
WordPerfect - macros and documentation
Paradox - macros and documentation
FileMaker Pro 5 - macros, scripts and documentation

FLUENT IN THE FOLLOWING SOFTWARE: Adobe PhotoShop, Adobe Illustrator, Adobe Premiere, FrameMaker, DreamWeaver, HomeSite, BBEdit, Fireworks, Flash, Macromedia Director, SoundEdit 16, Corel Draw, Corel Paint, Fractal Design Painter, WordPerfect, Paradox (DOS & Windows), MS Word, MS Excel, MSAccess, Microsoft Project, Visio, File Maker Pro (including WebCompanion CDML), Quicken, AutoCAD and several other 3D programs.

Senior user, developer and teacher of software applications able to pick any thing new up quickly.

Experienced in writing for clients with English as a second language.

Experienced with web sites using a database foundation.

Graphic designer background ensures excellent charts and site maps.

HTML 2.0 -3.2 and all 4.0 code versions (inc. Netscapeisms and MS Expolorerisms)

Able to Write HTML code from scratch to provide maximum design layout and functionality control.

Cascading Style Sheets

Print, Multimedia Interactive and Online experience
2D and 3D and animated illustrations.
Visual language specialist.

Creative Problem Solver - Empowering Facilitator - Enthusiastic Team Leader/Player - Quick Astute Analyst - Project Manager - Efficiency Organizer - Practitioner of Yankee Thrift - Visionary Who Sees How the Small Details Serve the Big Picture

Fluent Communicator

Project management for academic writing, professional organizations, government classification, web sites, entertainment and manufacturing.

Creation and management of professional retraining programs for computer illiterates

Creation and management of professional training programs for design and technology


2002 - Present - Access Presto! Online Productions

Web Producer, Architect, User Interface Designer, Web application developer, Business Analyst for small businesses, special interest groups, organizations and entertainers. Projects uniquely tailored to fit the client and their needs. Recently completed a web based user manual for an application for the FAA.


1998 - 2002 Sandia National Laboratories/CA

(The Public Relations and Creative Communications department functions as a service bureau for the many laboratories located at the California site. Many of the web based projects involved international research teams as well as public relations and marketing for the Laboratories.)

Designed and Developed Web Based Applications and User Documentation. Developed web production team. Set standards for public and intranet web sites, web architecture, navigation and production processes. Documented site structures, production processes and metrics. Mentored entry level web designers, guided administrative staff through learning how to exploit web technologies for marketing, business and research processes across the Laboratories. Primary liaison to Corporate IT staff, Department and Project Administrators and high level administrative staff.

Lasting Result: Web production program now established and continuing within budgetary means. Numerous web based applications that required no client training now streamline business and research processes. Laboratories now have public web presentations or are currently in process.

1997 - 1998 - Apple Computers

WEBMASTER for Apple Computer’s Learn & Earn Channel Training Site

As a member of the start up team, created online sales channel training which ultimately completely replaced standup training. Created and documented production processes and site structure.

Lasting Result: New program was a key element in the turnaround of the Apple Computer Company.

1995 - 1997 - PRESTO! Online Productions

Created a new business concept: The web production company.

Member of team headed by George Thornally, Mike Bailey and Kent Fillmore (BTI Group, telecommunications specialists, early Email gurus, part of founding group of AOL starting back when it was a Commodore Users Group through creating the AOL forums = AFL George).

Developed and defined production process, including online documentation, that allowed large amounts of content to be produced in a short period of time by content producers and artists unfamiliar with web. This included creating: costing methods, client liaison guidelines, documentation standards, definition of work flow, Web architecture, navigation architecture, content management, web metrics, mentoring of content authors and graphic artists, setting of production schedules.

Result: in addition to in depth knowledge of web production, have finely tuned sensitivity to and knowledge of how to produce a positive experience for the user.


1993-1995 - Administrator/Instructor

Hollywood Hands-On Computer Learning Center, the IATSE Unions retraining center:

the national center for the retooling of technicians and designers for CGI applications in the TV and Film and stage industry. Included consultation with hardware and software developers, educators, and working professionals on the development of teaching methodologies for this new industry.

Developed user instructions for a broad range of task specific applications appropriate to each technical craft area: Office processes, accounting, Production management, script breakdown, costing and budgeting, production scheduling, manufacturing of sets, props lighting, costumes, matte art, digital music and sound effects, previsualizations, 3D animations, 2D animation, special effects, film, video and sound editing, compositing, titles, script writing, story boarding.

Applications running on the Macintosh, IBM and IBM clone, Amiga, Silicon Graphics and proprietary hardware systems.

(adaptations of: graphics, database, word processing, multimedia production, CAD CAM included technical documentation, user instructions and tutorials)

1985 - 2002 - Educational Interactive Courseware Developer

While on Faculty at: UCLA, American College for the Applied Arts, LA City College, Santa Monica City College


BFA - Rhode Island School of Design

MFA - Wayne State University - Communications Arts

George Thornally 408.314.5553 CEO, retired, BTI Group
Sheila Akins 925.294.3255 Supervisor, SNL/CA
Bob Tucker 925.294.2388 Manager, SNL/CA
Bill Dissly 925.449.3933 Sr. Web Programmer, SNL/CA
Kent Fillmore 626.589.4291 Producer, URLy Sylke
Bryan Ackler 503.246.2165 Project Manager / Friend
Christy Haines 615.599.3795 Producer / Friend
Cathlyn Marshall 619.460.0424 Set Designer / Friend

Project Manager
User Interface DesignerWebmaster Resume   | Trainer/Training Program Developer/Manager  | Technical Writer/Courseware/Content Developer |
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© 2004 Stephanie A. Schoelzel